Refund policy

Return & Refund:

• Returns only available if product is found and tested as faulty. This must be notified within 7 days of purchase. Refunds are not available for “change of mind”
• We do not and will not offer refunds for delayed deliveries.
• All returned items must be in the original package and must provide us the tracking number, specific reason for the return, and original PO.
• If product found faulty, we will refund your full amount of the items, upon receipt of the item in its original condition and packaging with all components and accessories included.

Warranty:

• 12 months limited warranty for all android screens. (Excluding artificial damaged or caused by Installation error)
• Accessories get 3 months warranty (Excluding artificial damaged or caused by Installation error)
• Defective items must be reported and returned within the warranty period. Please kindly tell us what the defect is and give us your tracking number.
• We do not support individual applications on the android systems. We only support the android software and hardware. e.g. If there is a issue with Netflix, we cannot help.

For all refund and warranty queries please email us with your order number on: contact@vehiclemultimediasystems.com